Personal Data Privacy Policy

Thumbprints United Sdn. Bhd.

This Personal Data Privacy Policy is updated as of 18 September 2025.

Dear valued Thumbprints customers and guests,

Thumbprints Utd. Sdn. Bhd. ("we," "us," or "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Notice outlines how we collect, use, disclose, and protect the personal data you provide to us when you use our website at www.thumbprints.com.my. By using our website, you agree to the terms of this Privacy Notice.

1. Information We Collect

We may collect personal data from you in the following ways:

Information you provide voluntarily: When you use our "Get in Touch" form to make an inquiry, we collect personal information such as your name, contact number, email address, and any other details you choose to include in your message.
Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, and pages you visit. This data helps us improve our website's functionality and user experience.

2. Purpose of Data Collection

We collect and process your personal data for the following purposes:

To provide services to you: This includes responding to your inquiries, processing your orders, and fulfilling our contractual obligations.
For marketing and communication: To send you updates, promotions, and information about our products and services that may be of interest to you.
For business administration: To maintain our records, conduct market analysis, and improve our services.
For website functionality: To manage and improve your browsing experience on our website, www.thumbprints.com.my.

3. Consent

By engaging with us, you consent to the collection, use, and disclosure of your personal data as described in this policy. If you do not wish for your data to be processed, you may not be able to fully utilize our services.

4. Cookies

Our website, www.thumbprints.com.my., uses cookies to enhance your browsing experience and improve our services. Cookies are small data files that are stored on your device when you visit our site. They help us remember your preferences and understand how you interact with our website.

We use cookies for the following purposes:

Website Functionality: To ensure our website operates correctly and provides a seamless user experience.
Performance and Analytics: To collect anonymous information about how visitors use our site, such as which pages are most popular. This data helps us analyze website traffic and improve our content and functionality.
Personalization: To remember your settings and preferences to provide a more tailored experience.

While most cookies do not collect personal data directly, some may collect information that can be linked to you, such as your IP address or unique identifiers. Any such data is handled in strict accordance with the terms of our Personal Data Privacy Policy.

You have the ability to manage or disable cookies through your browser settings. However, please be aware that if you choose to disable cookies, some features of our website may not function as intended. For instructions on how to manage your browser's cookie settings, please refer to your browser's "Help" or "Settings" menu.

5. Data Subject Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request for any of your personal data that is inaccurate or incomplete to be corrected.
Withdrawal of Consent: Withdraw your consent to the processing of your personal data at any time. This may affect our ability to provide certain services to you.

6. Data Security and Protection

We are committed to ensuring your personal data is stored securely. We have implemented appropriate physical, technical, and organizational security measures to protect the personal data we collect from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.

7. Data Retention

We will retain your personal data for a reasonable period of time in order to fulfil the purposes for which it was collected, or as required by law.

8. Disclosure of Information

We will not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Amendments to This Policy

We reserve the right to update or change our Privacy Notice at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after we post any modifications to the Privacy Notice will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Notice. We encourage you to review this policy periodically to stay informed about how we process your personal data.