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ICT cum Project Assistant
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Duties and Responsibilities:
- Provide day-to-day IT support and troubleshooting for hardware, software, network, email, and user- related issues.
- Manage IT infrastructure including servers, antivirus system, network security, user access rights and IT assets.
- Set up and maintain PCs, Laptops, email accounts and system access for new and existing employees.
- administer and support CCTV systems, including monitoring, configuration, backup and vendor coordination.
- Manage company keyphone system, including extensions, call restrictions, and user records.
- Support and maintain the AutoCount system, including user access management, software updates and issue resolution.
- Coordinate maintenance and servicing of printers and photocopiers, including meter readings, toner requests and vendor liaison,
- Liaise with external vendors and service providers to ensure smooth operation of all IT-related syetems and equipments.
- Maintain accurate documentation of IT asses, software licenses and system records.
Knowledge, Skills, and Abilities:
- Knowledge of data processing terminology, symbols, methodology and its documentation.
- Critical thinking and problem-solving skills.
- Knowledge of microcomputer hardware and software and related.
- Experience in server and data protection.
Requirements:
- Possess a certificate in information system, data processing, electronics technology, mainframe operation or microcomputer system or related fields.
- at least one (1) years' work experience in related industry
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